Manage your entire team from one place. Add employees, set their working hours, assigned services, and other parameters. Keeping your team organized means better management of your entire business.
Assign a color category to customers or employees for faster orientation in the calendar and database. At a glance, you know who you’re dealing with — without unnecessary clicking.
Organize your customer database using custom tags. Label clients based on any criteria — for example VIP, first visit, allergy, or regular customer. Tags make it easier to filter, target communication, and provide a personalized approach to each client.
Find out when a customer last visited you, what services they used, and how often they return. Visit history helps you better understand your clients, identify your most loyal customers, and respond in time to those you haven’t seen for a while. This overview allows you to better adapt to your clients’ needs, leading to higher satisfaction and repeat visits.
Keep all your customers in one place and manage them easily and efficiently with our integrated customer list. This feature allows you to store important information about each client, including contact details, booking history, notes, and special preferences. This enables you to provide personalized services that increase customer satisfaction and help you build long-term relationships. The customer database also allows you to effectively segment your clientele and create targeted marketing campaigns that reach specific groups of customers. This way, you can easily reward loyal clients, collect feedback from new customers, or re-engage those who haven’t used your services in a while. Additionally, improving services based on your clients’ preferences and building long-term relationships leads to increased loyalty and business growth.
Are you switching to a new system or want to back up your customer database? The import and export feature allows you to easily transfer contacts to and from EASYBOOKING without manual entry. Import existing customers from a CSV or Excel file and start working with your full database immediately. Export customer data anytime you need it — for email marketing, GDPR documentation, analytics, or backup purposes. This feature is essential for businesses transitioning from another booking system or for those who want to keep full control over their data. Your customer database is a valuable business asset — manage it professionally.
Analyze data on bookings, service usage, customer behavior, and financial performance. Analytics allow you to see trends in customer behavior, identify the most popular services, and optimize your marketing activities. Our platform provides data in a clear format, including charts and reports that help you make better decisions and strategically plan the future growth of your business. Use this information to increase customer satisfaction, improve the efficiency of your time and resources, and identify opportunities for growth. Analytics are the foundation of a successful business, as they provide the insights needed to understand customer behavior and the performance of your services. They help you identify what works and where there are opportunities for improvement, leading to more effective management and growth.
Each employee can have access to their own calendar — they can see their appointments, bookings, and blocked times without having access to sensitive data of other team members. As an administrator or manager, you have an overview of the entire team at once.